Frequently Asked Questions
The QR-based verification system is an advanced technological solution implemented by the Election Commission of India to streamline the voter verification process. Each registered voter receives a unique QR code that contains encrypted information about their identity and voting eligibility. At the polling booth, this QR code is scanned using specialized equipment, which instantly verifies the voter's identity against the central database, significantly reducing waiting times and enhancing security.
To register for QR code-based voting, follow these steps:
- Visit the Bharat Voting System website and click on "Register"
- Fill in your personal details and voter ID information
- Upload the required identity documents for verification
- Set up a secure password for your account
- Complete the verification process which may include an OTP sent to your registered mobile number
- Once your identity is verified, a unique QR code will be generated
- You can download and print this QR code or save it on your mobile device for use during voting
Yes, the QR code system implements multiple layers of security to protect voter information and maintain the integrity of the electoral process:
- End-to-end encryption: All data in the QR code is encrypted using advanced cryptographic techniques
- Tamper-proof design: The QR codes contain digital signatures that make them impossible to forge or alter
- Biometric integration: The system cross-verifies QR code data with biometric details (like fingerprints or facial recognition) at polling stations
- One-time use: Each QR code can only be used once for voting, preventing duplicate votes
- Offline verification capability: The system can verify voters even without an internet connection at polling booths
The system has undergone rigorous security audits by independent cybersecurity experts and has been certified by regulatory authorities.
If you lose your QR code, don't worry. You can follow these steps to retrieve it:
- Log in to your account on the Bharat Voting System website using your registered credentials
- Navigate to the "My Profile" or "My QR Code" section
- Select the option to "Regenerate QR Code"
- Verify your identity through an OTP sent to your registered mobile number
- Download and print the new QR code
Alternatively, you can visit your nearest Election Commission office with your voter ID and other identification documents to get assistance in regenerating your QR code. Please note that for security reasons, the old QR code will be invalidated once a new one is generated.
Yes, you can still vote without a QR code. The QR code system is implemented to enhance convenience and reduce waiting times, but it is not mandatory for all voters during this transition phase.
If you don't have a QR code, you can still vote using the traditional method:
- Visit your designated polling booth with your valid voter ID card
- Wait in the regular line for manual verification
- The polling officer will verify your identity against the electoral roll
- Once verified, you will be allowed to cast your vote
However, we encourage all voters to register for the QR code system as it significantly reduces waiting times and enhances the overall voting experience.
Yes, the QR code system has been designed with accessibility in mind:
- Visually impaired voters can use the voice-enabled features of the system
- Special assistance is available at polling booths for voters with disabilities
- The mobile application is compatible with screen readers and other assistive technologies
- Voters with disabilities can request for a caregiver/assistant to help them with the QR code scanning process
- Polling booths are equipped with ramps, wheelchair access, and other facilities to ensure physical accessibility
The Election Commission is committed to ensuring that every eligible voter, regardless of their physical abilities, can participate in the electoral process with dignity and ease.
With the QR code system, average waiting times have been significantly reduced. Based on data from recent elections where the system was piloted:
- Average verification time per voter: 15-20 seconds (compared to 3-5 minutes with traditional methods)
- Average waiting time during peak hours: 10-15 minutes (compared to 1-2 hours previously)
- Overall reduction in waiting times: Approximately 75-80%
These timings may vary based on voter turnout, booth infrastructure, and local conditions. The Booth Locator feature on our website and mobile app provides real-time information about estimated waiting times at different polling booths, allowing voters to plan their visit accordingly.
Your voting QR code can be stored and displayed in multiple ways:
- Printed copy: You can print the QR code on paper and bring it to the polling booth
- Smartphone/tablet: Save the QR code image on your mobile device or access it through the official Bharat Voting System mobile app
- Digital wallet: Store the QR code in digital wallets like Google Pay, Apple Wallet, etc.
- Special voter card: Request for a printed voter card with the QR code from your local election office
For security and convenience, we recommend having a backup (e.g., both digital and printed) in case one method is unavailable during voting.
You can verify the validity of your QR code through multiple methods:
- Online verification: Visit the "Verification Checker" page on our website and scan your QR code using your device's camera
- Mobile app verification: Use the official Bharat Voting System mobile app's "Verify QR Code" feature
- SMS verification: Send the QR code reference number via SMS to our verification service at 1234567890
- In-person verification: Visit your nearest Election Commission office for in-person verification
A valid QR code will display your voter information and confirm your eligibility to vote. If your QR code shows as invalid, please contact our support helpline at 1800-111-950 or visit your nearest Election Commission office for assistance.
The voting process using QR code verification is streamlined as follows:
- Upon arrival at your designated polling booth, proceed to the QR verification counter
- Present your QR code (either on your mobile device or printed copy) to the polling officer
- The officer will scan your QR code using a secure scanner device
- The system will instantly verify your identity and eligibility to vote
- For additional security, you may be asked to verify with a biometric check (fingerprint or face recognition)
- Once verified, your name will be marked in the electronic voter list to prevent duplicate voting
- You will be directed to the voting booth to cast your vote on the Electronic Voting Machine (EVM)
- After voting, your finger will be marked with indelible ink as per standard procedure
The entire verification process typically takes less than 30 seconds, significantly reducing waiting times at polling booths.